Scaling Citizen Development Through Structured Power Platform Training
- Client Overview
Industry
Healthcare
Company Size
5,000+ employees
Location
United Kingdom
- Problem Statement
The client was struggling to scale their Power Platform adoption due to:
- Limited internal knowledge of Power Apps, Power Automate, and governance policies
- Overreliance on central IT for even minor automation tasks
- Low confidence among business users to build or manage apps independently
- No formal onboarding or upskilling path for citizen developers
- Solution Provided
We launched a structured Power Platform Enablement Program tailored to the client’s enterprise environment, combining technical training with governance best practices.
Key Features:
Role-based learning tracks for Makers, Champions, and IT Admins
Live virtual workshops with hands-on app building and flow design
Governance-aligned onboarding with CoE policy walkthroughs
“Ask an Expert” open office hours to support early makers
On-demand learning hub with reusable templates and how-to guides
- Impact & Business Value
- Trained 150+ business users across 8 departments in under 6 weeks
- 35+ apps built by citizen developers within 3 months
- 50% reduction in IT backlog for automation requests
- Higher adoption of governance policies due to awareness and alignment
“This wasn’t just training—it was empowerment. Our staff now build solutions themselves, with confidence and clarity.”
— Digital Transformation Lead
- Tools & Technology
Microsoft Power Platform
CoE Starter Kit (Governance walkthroughs)
Microsoft Teams (training delivery & community hub)
SharePoint (enablement portal)
Power BI (progress dashboards)
👉 Want to empower your workforce with Power Platform?